FAQs

Yes! We are experienced at providing NAATI-certified translations into Russian or English for official purposes. You will receive a soft copy of your certified translation by email (which may be sufficient in some instances) and a hard copy in the mail (please specify if required).
We can provide urgent translations within 24 hours from confirmation of payment! Please check our Translation Prices page to learn more about translation turnaround times and fees or request your quote now.
You can simply scan or photograph your documents and send them to us through our webform or via email . Please ensure good legibility of all pages. You can find out more about the translation process on our Russian Translator page.
We accept cash, bank transfers and PayPal, with payment confirmation required before translation work commences. We will provide our payment details to you once we receive your instructions to proceed with translation. Work commences on receipt of payment confirmation.

We are located in Brisbane, Australia but provide translation services all over Australia, Russia and other Russian-speaking countries. Completed translations will be emailed to you first and, if required, posted anywhere in the world.

Face-to-face interpreting services are generally provided in the Brisbane and Gold Coast metropolitan areas, however, travel to other locations can be considered.

Personal visits are possible, although not necessary, as copies of your documents for translation can be provided via email, whilst completed translations (including certified copies) are emailed or posted to you. Please contact us to discuss your circumstances – we are here to help!
If your translation is needed for official purposes (immigration department, academic institution, court etc), it is highly likely that your translation needs to be completed by a NAATI-accredited translator and sealed with their official NAATI stamp.
Any document handled by AustraliaTranslations.ru is treated with the utmost confidentiality. NAATI-accredited translators are bound by the strict rules of confidentiality in accordance with the AUSIT Code of Conduct and Code of Ethics. To learn more about the Code, please refer to the NAATI Certification page.